We, at The Serai, aspire to please our guests, by giving them the best of luxury and hospitality. Luckily for us, it seems to be working as more of our guests love to come back to us, time and again. Nothing pleases us more than our patrons who consider The Serai as one of their favorite places.
We are happy that our loyalists make us more passionate about our desire to create memories and spread smiles.
To honor our patrons, The Serai has come up with an initiative called ”Memories at The Serai” where we feature our most beloved patrons and their wonderful experiences at The Serai.
When we asked one of our special guests, Mr.Harinder to share his memories with us, he waxed eloquent about The Serai, leaving us overwhelmed and happy.
This is what he had to say..
Why I love The Serai: The Serai resorts are perfectly located in the heart of nature, for unwinding from the hustle and bustle of life. The people at these resorts are very friendly, warm and have a wonderful, ‘serve with a smile’ attitude. Apart from the beauty of the place and the service, the food is delicious with a perfect balance of authentic Indian in the menu, which caters to everybody’s tastes. My kids too absolutely love going to The Serai as they can read at the library, play in the gaming zones or simply have fun hanging upside down in the park or jumping into a private pool, right at the door step of your villa.
At the end of every vacation, we feel relaxed, rejuvenated and fully energized. We feel so much at home that sometimes we end up extending our stay!
The Serai is one of the great ventures of the Coffee Day Group and it would be great if more resorts of The Serai come up, because one can never get enough of their five star experiences.
Most memorable experiences at The Serai:
My experience at The Serai Chikmagalur has been the best for me. The hospitality of the staff deserves a thumbs-up! They are extremely caring, like family, whether it is guiding you while sightseeing, reaching out to you on phone, giving you printed maps or just keeping a check on all your wishes. I would specially like to thank Mr. Gaganmeet who went out of his way to make my family comfortable.
The best thing about holidaying at The Serai is that it offers an entire package-for kids and adults. Whether it is the play centers and private pools at Chikmagalur or the highly mesmerizing safari’s at Bandipur, my kids remain entertained. Plus, they love the desserts and cannot get enough of it!
For us adults, it is the best getaway, where we can just read a book by the pool, opt for a wonderful massage at the Oma Spa or just enjoy a glass of wine. At The Serai, one can feel so close to the nature, as the clouds almost graze the earth and the only sounds you can hear is the chatter of birds. It is like an island of calm and serenity.
Every stay at The Serai has been memorable for me and my family, because it is the perfect blend of nature, luxury, pampering and everything else. I cannot wait to come back and make more memories at The Serai!