Frequently asked questions
Q1. How far are the resorts from Bangalore?

A1: All of our inspired resorts are just a 5 hour drive from Bangalore.
The Serai Chikmagalur -250 km
The Serai Kabini - 245 km
The Serai Bandipur - 245 km

Q2. How's the climate at The Serai resorts?

A2: The Serai resorts are moderately sunny throughout most of the year.
The Serai Chikmagalur - 28 -30 Degree Celsius
The Serai Kabini - 28-30 Degree Celsius
The Serai Bandipur - 32- 35 Degree Celsius

Q3. Which is the Best Resort to travel to ?

A3: All of our resorts are amazing. The Serai Chikmagalur is a coffee & spice plantation while The Serai Bandipur & The Serai Kabini are wildlife resorts. Chikmagalur is ideal for romance. If the guests are looking for an adventure, they can visit Kabini. And if they are more interested to relax and experience our luxurious rooms, then, Bandipur is preferable.

Q4. What's your Check-in and Check-out timings?

A4: Our check-in time is 1300 Hrs and check out is at 1100 Hrs.

Q5. Do you arrange transportation facilities?

A5: We do not do transportation arrangements. However, we can assist you with a travel agency who will help you out to make your travel arrangements. Please contact Mr. Ravi from Arjun Tours for more assistance. Ravi can be reached at +91 9901909419.

Q6. Will I be able to book a safari in advance?

A6: Safaris are conducted by forest department and it can be booked only at the resort.

Q7. Do you provide private safaris?

A7: It's an 18 canter vehicle safari and we do not make arrangements for private safaris.

Q8. Is it a pet friendly resort?

A8: No, we do not allow pets in our resorts.

Q9. How far is the forest from The Serai Bandipur?

A9: The Serai Bandipur is located at the buffer zone in forest.

Q10. Can I make payment at the resort?

A10: We confirm reservations only after receiving 100% advance.

Q11. What are the payment options you have?

A11: a) We accept cash, credit card or bankers certified DD

b) Online bank transfers/deposits can be made to our Axis bank account

c) Guests may make the payment at our Head Office which is in Vittal Mallya Road, Bangalore.

Q12. What is your cancellation policy?

A12: Confirmed dates/days may be altered, cancelled or cut short only if intimation in writing reaches the company within the below mentioned period respectively.
Cancellation policy for bookings -
30 days prior to the check-in date, 100% refund of the package value.
Within 30 days prior to the check in date, no refund.

Tripadviser
Guest Reviews
Bandipur
"Bandipur Trip"
Went to Serai Bandipur last week. Stayed their for a day though. It's really good. We were really overwhelmed by their hospitality. It's located inside the forest. A very quite and calm place to spend a weekend.
Payel R
April 2017
Chikmagalur
"Perfect destination if in Chikmanglur"
If you are in Chikamagalur, then you have to be at THE SERAI. Everything was just so perfect at this place. This place is owned by Cafe Coffee Day and the resort is surrounded by coffee plants and various trees and plants in acres of land. We had a pool villa which was very beautiful and i have to mention the hospitality of the staffs specially the chef was amazing, the chef personally asked us every single time for our meals and would make it to perfection which was simply very great. One can also hire bicycle or can learn archery at this place. Very nice experience for us and would definitely visit this place again.
Prateek, Kolkata - India
April 2017
Kabini
"Super Staff and Great Property!"
The resort is located on the banks of the Kabini next to the JLR resort. You can be rest assured of being cut off from the hustle of the city once you check-in. All the rooms overlook the river, since it was a pretty bad summer this time, one really had to strain the eyes to sight the water! But I'm told, post a good monsoon, the river comes literally up to the edge of the resort. Would definitely want to visit then! The rooms were spacious enough for our family of three and there's enough to keep one occupied for a couple of days. The staff was absolutely amazing, it would be unfair to name any one of them as all of them were equally great - from the front office, to the restaurant, the housekeeping, the guides, the valets, the boatman, everyone. The FOM - Nixon, doubles up as the jungle safari guide and is a great tracker! Got my first sighting of a predator (a leopard) courtesy him alone. Would return, probably when it's not so hot and there's more water in the river.
Sujith N
April 2017

Make a Reservation

The Crest

Our guests at the Serai are special, exclusive and discerning, like the resorts themselves and for you- we offer our loyalty programme- The Crest.
The Serai Shutterbug
Photography Contest
Last year's Shutterbug Photography Contest showcased some of the most beautiful photographs ever taken at The Serai & Barefoot Resorts. Now it's your turn to submit your best snapshots using #inspiredresorts and stand a chance to win ₹1 lakh.